Policies
1)
All prices are subject to change without notice.
2) All pricing excludes
shipping, handling charges, and taxes (if applicable). In addition
to the above, international orders will be billed for, any charges
incurred while shipping (customs charges or additional taxes). All
orders are to be paid in US funds.
3) Regarding returns: Please
call or email Caster Store to get
a return approval before shipping anything back to our warehouse. If an order is
returned without approval, **No
credit will be issued.** A 30% Restocking Fee WILL BE
ASSESSED ON ALL RETURNED ORDERS. ANY FREIGHT CHARGES INCURRED CANNOT BE CREDITED.
No exceptions, Sorry.
4) If you paid
with a credit card, we will issue a credit
to your card when we have received the product
back at our warehouse in good, saleable condition. A copy of the credit/debit
will be mailed, emailed, or faxed to you at your request only. If you
paid by check or money order, a check will be issued.
5) Used product is non-returnable.
Any order that goes beyond 30 days past the date it was received is
non-returnable.
6) Specialty casters that have been
ordered are non-returnable,
and will be marked as such on our website. No exceptions
7) We reserve the right to change any or all of these policies at
any time.
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